Products and services

Delivery of shipments in Poland and to Germany:

  • on the next business day by the end of a day, in Poland
  • on the next business day before a specific time or within a fixed period of time, in Poland
  • cost-effective road shipments to Germany
  • To make an effort to meet the expectations of the Customers of online stores, DHL Parcel introduces other services onto the Polish market to streamline the parcel delivery process. Check the services available for the recipient.

DHL PARCEL POLSKA - Envelope shipments and shipments containing elements up to 31.5 kg

Delivery of a domestic shipment up to 31.5 kg on the next business day.

  • Access to the information on delivery
  • Flexible and simple procedures for ordering a courier
  • Service available all around the country
dhl-pl-day-definite-1

DHL PARCEL MAX - Shipments containing elements over 31.5 kg

Delivery of a domestic shipment over 31.5 kg on the first possible business day.

  • Delivery of a domestic shipment before the end of the next business day
  • Access to the information on delivery
  • Flexible and simple procedures for ordering a courier
  • Service available all around the country
dhl-pl-day-definite-2

DHL PARCEL 9

Door to door delivery before 9:00 a.m. on the first possible day.

  • Delivery of a domestic shipment on the next business day
  • The option of costs refund and proactive tracking of the shipment
  • Flexible and simple procedures for ordering a courier
  • Delivery to larger towns, cities, and main business centres
dhl-pl-time-definite-1

DHL PARCEL 12

‘Door to door’ delivery by 12:00 noon on the first possible business day, with a money back guarantee.

  • Delivery of a domestic shipment on the next business day
  • The option of costs refund and proactive tracking of the shipment
  • Flexible and simple procedures for ordering a courier
  • Delivery to larger towns, cities, and main business centres
dhl-pl-time-definite-2

Personal collection at DHL Parcelshop

The recipient selects the nearest DHL Parcelshop and collects the parcel on his/her way back home from work!

  • The customer of an online store can select the most convenient place and time of parcel collection.
  • The recipient is notified that the parcel is ready for collection.
  • The parcel collection can be planned within 7 calendar days of the date of notification, at any time during the business hours of the point.
ph1

Delivery to a Neighbour

A neighbour's help is priceless, especially when the Recipient cannot wait for the Courier!

  • If the Recipient is not at home when the Courier arrives, the Courier tries to deliver the parcel immediately to the indicated neighbour.
  • The Customer does not have to wait for the Courier and still the parcel will be delivered on a planned delivery date.
  • The Recipient is notified by e-mail or SMS that the parcel has been delivered to the neighbour.
ph2

E-mail/SMS notification

With a free of charge notification your Customer knows when the parcel is planned to be delivered

  • The Recipient is notified by e-mail/SMS that the parcel has been sent and when it is planned to be delivered (date and time).
  • By knowing the approximate time of parcel delivery the Recipient can plan his/her day is a more effective manner.
  • Notifications limit the Customer's need to contact with the online store.

If you are interested in the services, contact your Sales Representative of DHL.

ph3

Cost-effective road shipments from Poland to Germany.

Shipment weight and dimensions:

  • One piece shipments up to 31.5 kg.
  • Maximum dimensions of a standard shipment: 120 x 60 x 60 (cm).
  • Minimum dimensions of a standard shipment: 1 x 15 x 11 (cm).