DHL Parcel Gives First Aid Training to Couriers

28 June 2019

Almost 100 couriers took part in first aid courses as part of a project entitled “Safely with Courier.” The trainings are organised by DHL Parcel.

Lack of knowledge and uncertainty are the most frequent causes of not offering first aid which might save somebody's life. According to the studies of the Centre for Public Opinion Research (CBOS), 67% of Poles declare that they can offer first aid. It might seem that this is a lot, yet only 19% are certain of their skills in this respect and the probability that we will witness an accident is, unfortunately, high.

That is why DHL Parcel decided to organise courses for its couriers, which give a solid dose of practical knowledge about first aid. Participation is not compulsory, but there are a lot of persons willing to attend the courses.

- I became convinced to take part in the training when I witnessed a road accident on my way back from the route. I am very satisfied, because emphasis on practice was an important aspect. Various types of scenarios were staged, which may actually happen at work and in other locations. Every case was discussed in detail and every participant took active part in the training, thanks to this, the acquired knowledge and skills were internalised much better. I think that every courier should have such knowledge and training, because you never know what might happen on the road - says Paweł, a courier from the Rzeszów terminal.

Short trainings, e.g. during a driver’s license course, are definitely insufficient. Even though provisions in this respect have changed a while ago, yet the situation in practice is greatly diversified. Therefore, companies willingly offer additional classes for their employees.

- Courses that we offer are practical, six-hour exercises, during which we focus a lot on simulation of various events. Course attendants are witnesses of a fire, they have to drag an injured person from a vehicle, resuscitate him/ her and learn to distinguish various injuries, e.g. head, spine or shocks - says Adam Acher, rescue worker from Ratea Centre of Emergency Medicine and First Aid, which carries out trainings for DHL Parcel couriers.

During such courses, DHL couriers acquire practical skills of offering first aid. Trained by rescue workers and firemen, they become more self-confident as far as reacting in situations requiring intervention is concerned. This is very important because it is estimated that if the witnesses of accidents did not wait for the arrival of an ambulance, but offered pre-medical help, it would have been possible to save 50% more persons.

- Road accidents are the most frequent situation that requires offering first aid and the work of couriers consists in being on the road all the time. It is important that they do not lose faith in their skills in crisis situations and on the other hand, when they see the consequences of various events during training sessions, they become more responsible and conscious participants of road traffic - says Paweł Pawlik, Manager of Health and Safety Department in DHL Parcel Poland.

After the end of the course, every participant receives a professionally equipped first aid kit.

Next edition of the training is scheduled for September.