Information obligation with respect to journalists

Data controller

Your data controller is DHL Parcel Polska sp. z o.o. with its registered office in Warsaw (address: ul. Osmańska 2, 02-823 Warsaw), hereinafter referred to as "DHL".

DHL's data protection officer

DHL has appointed a Data Protection Officer, Marcin Balmas, hereinafter referred to as the "DPO". You can contact the DPO on all matters related to the processing of your personal data and exercising your rights by sending an email to

Purposes and legal basis of data processing, legitimate interest in processing

Your personal data shall be processed for the purpose of drafting a response, handling the matter in question or for future communications for the purpose of providing press updates concerning DHL.

The legal basis for processing your personal data shall be the legitimate interest of DHL, which consists in providing a response and handling the matter reported to DHL and in publicising information about DHL.

Categories of data

DHL processes the following of your personal data: name and surname, email address, telephone number, media affiliation.

To whom and where may DHL transfer your data? Who may be a recipient of your data apart from DHL? (information on data recipients)

Besides DHL employees, your data may be accessed by persons and entities who ensure the operation, support and maintenance of DHL's IT systems and solutions.

Moreover, depending on the type of matter, DHL may transfer your personal data only to:

(i)    entities cooperating with DHL and providing services to DHL, including shipping services, or
(ii)    DHL's insurers, or
(iii)    public authorities, including courts, at their reasonable request, or
(iv)    public authorities, including courts and attorneys, DHL's insurers and advisors, where necessary to defend DHL against claims or to exercise DHL's claims.

Transfers of data outside the European Economic Area or to international organisations

Your personal data will not be transferred outside the European Economic Area or to international organisations.

How long will DHL store your data? (information on the period for which the data will be stored)

DHL will store your personal data for as long as you are actively communicating with DHL. If there is no active communication for 12 months, DHL will complete the processing of your data and will store it for a maximum of 3 additional years.

Information on your rights

You have many rights arising from the fact that DHL processes your personal data. Below you will find a brief description of them. To exercise those rights or obtain additional information on them, please contact DHL's DPO by email at

If you submit a request to DHL to exercise your rights, DHL may use all reasonable measures to verify your identity. DHL will respond to any requests without undue delay - where possible within one month of receipt of the request.

Where DHL demonstrates that your requests are manifestly unfounded or excessive, in particular because of their repetitive character, DHL may either: a) charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or b) refuse to act on the request.

Right of access

You have the right to request access to your personal data, including in particular to information about whether DHL processes your personal data and about the scope of data held by DHL, the purposes of the processing of the data and the categories of recipients of your personal data. You also have the right to obtain a copy of the data, with the proviso that the first copy of the data is free of charge and each additional copy may involve a reasonable charge taking into account the administrative costs of preparing such a copy of data.

Right to rectification

You have the right to obtain, without undue delay, the rectification of inaccurate personal data and to have incomplete data completed as long as such completion is required as part of the purposes of the processing.
Right to erasure ('right to be forgotten')

You have the right to request erasure of your data where one of the following grounds applies:

a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) you have effectively objected to the processing;
c) the personal data have been unlawfully processed;
d) the personal data have to be erased for compliance with a legal obligation.

However, you may not be allowed to exercise the right to erasure of data where such data are necessary for the establishment, exercise of or defence against claims.

Right to restriction of processing

You have the right to obtain restriction of processing where one of the following applies: a) you contest the accuracy of the personal data - for a period enabling verification of the accuracy of those data; b) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; c) DHL no longer needs the personal data but you require them for the establishment, exercise of or defence against claims; d) you have objected - pending verification whether the legitimate grounds of DHL override those of your objection.

Right to object to processing of data

You shall have the right to object at any time, on grounds relating to your particular situation, to the processing of your data where the processing is based on DHL's legitimate interests.

Following an objection, DHL shall no longer process your personal data unless it demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise of or defence against legal claims.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with the President of the Office for the Protection of Personal Data if you consider that the processing of your personal data violates relevant laws.

Source of the data

We have obtained your data from publicly available sources.

Information on whether provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as on the absence of obligation to provide data

Any data you provide are provided freely.

Information on the consequences of failure to provide data

Failure to provide certain data may prevent communication with you.

Information on using data for automated decision-making, including profiling

Your personal data will not be used for automated decision-making, including profiling.