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CHEAP SHIPMENTS
To 28 European
countries
 

CHEAP SHIPMENTS
To 28 European
countries
 

Do you trade across borders? Within the scope of our extended offering we ensure cost-effective road shipping to European countries.

DHL PARCEL CONNECT

  • Parcels delivered by road have an expected time of 2 - 5 days.
  • The service includes the following countries:
    Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
  • Flexible delivery service, among other things, through the well-developed network of DHL Parcel local Collection Points.
  • Weight and dimensions for parcels:
    - Single-piece parcels up to 31.5 kg.
    - Maximum dimensions of a standard parcel 120 x 60 x 60 (cm).

       

DHL PARCEL CONNECT - services included in the price

By means of the notifications the recipient gets information on the expected date, place and time of delivery.

The service includes access to the information on the current status of the parcel on our website.

In the delivery process, DHL Parcel takes into account the consignees' preferences regarding the time and location of delivery, including the option to direct the shipment for pick up at a DHL ServicePoint. The shipment can then be collected at the DHL ServicePoint in the next 7 calendar days.
Information about the network of DHL ServicePoint locations can be found in the electronic tools for sending a shipment. Included in the basic charge.

Possibility to ship a parcel in nearby DHL ServicePoint. Information about DHL ServicePoint network:
https://www.dhlparcel.pl/en/business-customers/services/points.html

Electronic confirmation is available after the sender has requested it with the DHL Parcel Customer Service Department. Unavailable for the following countries: Denmark, Estonia, Finland, Latvia, Lithuania and Sweden.

Electronic Invoice. The service includes information on the invoice issued.

DHL PARCEL CONNECT - extra paid services

Charge: 1% of the COD amount, at least PLN 67
Possibility of using the COD service for the delivered goods up to the amount of EUR 1,500 or CZK 40,000 (the currency depends on the destination country). The amount due will be transferred to the sender’s currency account within 6 business days of the business day following the day of delivery (the date of the transfer of money from the DHL Parcel bank account is valid). To calculate the COD amount in PLN we take the average exchange rate of the National Bank of Poland on the day before the parcel has been sent.
The list of the countries with COD service support is included in the price list.

Cash on delivery report provided in digital form.

Charge: PLN 1 - standard report

Charge: PLN 20 - report resent after a customer's request

Cardboard boxes are available from all DHL Parcel Customer ServicePoints and DHL Parcel couriers (if ordered in advance). Charge for the packaging depends on size:
24.5 x 23.5 x 10.5 (cm) (S)  - PLN 2
49.5 x 23.5 x 21.0 (cm) (M) - PLN 3.50
49.5 x 47.0 x 21.0 (cm) (L) - PLN 5
49.5 x 47.0 x 42.0 (cm) (XL) - PLN 6
Plastic pouch – PLN 0,5

Return to sender.
A parcel is considered undeliverable if it could not be delivered to the recipient by DHL Parcel due to:

  • The recipient not being available
  • Refusal to receive the parcel
  • Refusal to pay the COD amount
  • The lack of valid address data
  • Cancelling receipt of the parcel.

Charge: 100% of the basic fee

The charge depends on the declared parcel value.

  • up to PLN 10,000 - PLN 10
  • over PLN 10,000 to PLN 100,000 - 0.5% of the declared value.

Processing orders placed over the phone via the DHL Parcel Customer Service Department.
Charge: PLN 5 for the order.

DHL PARCEL INTERNATIONAL

  • Parcels delivered by road have an expected time of 3 - 7 days.
  • The service includes the following countries:
    Cyprus, France, Italy, Malta, Monaco.
  • Weight and dimensions for parcels:
    - Single-piece parcels up to 30 kg.
    - Maximum dimensions of a standard parcel 100 x 50 x 50 (cm).

        

DHL PARCEL INTERNATIONAL - services included in the price

The service includes access to the information on the current status of the parcel on the website https://sprawdz.dhl.com.pl

Possibility of sending a parcel from a convenient DHL Parcel ServicePoint. Read more.

Electronic Invoice. The service also includes sending information on issued invoices. Read more.

Destruction of undeliverable parcels in accordance with the sender's instruction. A parcel is considered undeliverable if it could not be delivered to the recipient by DHL Parcel or has not been collected. Examples of reasons for the lack of delivery: the recipient not being available, refusal to receive the parcel, the lack of valid address data.

DHL PARCEL INTERNATIONAL - extra paid services

Cardboard boxes are available at all DHL Parcel Customer ServicePoints and from the DHL Parcel couriers.
Charge for the packaging depends on the size:
24.5 x 23.5 x 10.5 (cm) (S)  – PLN 2
49.5 x 23.5 x 21.0 (cm) (M) – PLN 3.50
49.5 x 47.0 x 21.0 (cm) (L) – PLN 5
49.5 x 47.0 x 42.0 (cm) (XL) – PLN 6
Plastic pouch – PLN 0,5

Return to sender.
A parcel is considered undeliverable if it could not be delivered to the recipient by DHL Parcel due to:

  • The recipient not being available
  • Refusal to receive the parcel
  • Refusal to pay the COD amount
  • The lack of valid address data
  • Cancelling receipt of the parcel.

Charge: 100% of the basic fee

The charge depends on the declared parcel value.

  • up to PLN 10,000 PLN - PLN 10
  • over PLN 10,000 to PLN 100,000 - 0.5% of the declared value.

Processing orders placed over the phone via the DHL Parcel Customer Service Department.
Charge: PLN 5 for the order.