DHL Parcel Customer Service Points

CSPs are DHL Parcel Customer Service Points. They are located near our terminals.
Currently there are 40 points, where:

  • You can send domestic or international parcels.
  • You can pick up a parcel, also a non-standard one.

Collection of cash on delivery (COD) shipments at Customer Service Points is only possible with cash payment.

DHL Parcel working hours during the holiday season

December 23, 2019 (Monday) standard working hours
December 24, 2019 (Tuesday) couriers, customer service points and terminals will be working till 1 p.m.
December 25/26, 2019 (Wednesday, Thursday) closed
December 27, 2019 (Friday) standard working hours
December 28/29, 2019 (Saturday, Sunday) closed
December 30, 2019 (Monday) standard working hours
December 31, 2019 (Tuesday) couriers, customer service points and terminals will be working till 1 p.m.
January 1, 2020 (Wednesday) closed
January 2/3, 2020 (Thursday, Friday) standard working hours
January 4/5/6, 2020 (Saturday, Sunday, Monday) closed
January 7, 2020 (Tuesday) standard working hours

How do I find my nearest DHL Parcel Customer Service Point?

Bialystok (registered office in Choroszcz)
Łyski 80A
16-070 Choroszcz
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.
Parcels shipped before 3 p.m. on Saturdays will be serviced on the same day.
Parcels shipped after3 p.m. on Saturdays will be serviced on Mondays.

Bielsko-Biala (registered office in Czechowice-Dziedzice)
257 Legionów Street
43-502 Czechowice-Dziedzice
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Bydgoszcz (registered office in Solec Kujawski)
3 Brukselska Street
86-050 Solec Kujawski
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Ciechanow
33A Mleczarska Street
06-400 Ciechanów
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Czestochowa
Przemysłowa 57
42-200 Konopiska
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Elk
6A Żelazna Street
19-300 Ełk
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Gdansk (registered office in Kowale)
35 Starowiejska Street
80-180 Kowale
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Gorzow Wielkopolski (registered office in Deszczno)
14 Lubuska Street
66-446 Deszczno
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Jelenia Gora
Al. Jana Pawła II 33
58-506 Jelenia Góra
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Kalisz
62 A Obozowa Street
62-800 Kalisz
Opening hours:*
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

* Drop off and collection point for domestic shipments only

Kielce
59 B Skrajna Street
25-650 Kielce
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Konin
37 Wojska Polskiego Street
62-500 Konin
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Koszalin
20 Szarych Szeregów Street
75-216 Koszalin
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Cracow (registered office in Staniatki near Niepolomice)
735 Staniątki Street
32-005 Niepołomice
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Legnica
52 Poznańska Street
59-220 Legnica
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Lublin
19 Chemiczna Street
20-328 Lublin
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Lomza
201 Nowogrodzka Street
18-400 Łomża
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Lodz
103B Św. Teresy od Dzieciątka Jezus Street
91-222 Łódź
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Nowy Sacz
180 Tarnowska Street
33-300 Nowy Sącz
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Olsztyn
76 Piłsudskiego Street
10-450 Olsztyn
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Opole
91 Niemodlińska Street
45-864 Opole
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Pila
188 Bydgoska Street
64-920 Piła
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Piotrkow Trybunalski
10 Życzliwa Street
(nearby "Amat-Druk")
97-300 Piotrków Trybunalski
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Płock
11 Przemysłowa Street
09-400 Płock
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Poznan (registered office in Gluchowo near Komorniki)
1 Komornicka Street
62-052 Głuchowo

Opening hours:*
Mon - Fri: 8 a.m. - 9 p.m.
Sat: 8 a.m. - 4 p.m.

* Customers can pick up parcels
Mon - Fri from 8:30 a.m. till 8:30 p.m.,
Sat 8:30 a.m. till 3:30 p.m.

Radom
4 Hodowlana Street
26-612 Radom
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Rzeszow (registered office in Rudna Mała 47)
47 Rudna Mala Street
36-060 Głogów Małopolski
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Siedlce
11 Artyleryjska Street
08-110 Siedlce
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Slupsk (registered office in Płaszewko)
4 Inwestycyjna Street
76-245 Płaszewko

Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Szczecin (registered office in Przeclaw)
12 Kasztanowa Street
72-005 Przecław
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Tarnobrzeg (registered office in Sandomierz)
1 Działkowców Street
27-600 Sandomierz
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Tarnow
11 Czysta Street
33-100 Tarnów
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Walbrzych
18 Uczniowska Street
58-306 Wałbrzych
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Warsaw
2 Osmańska Street
02-823 Warsaw
Opening hours:*
Mon - Fri: 8 a.m. - 9 p.m.
Sat: 8 a.m. - 4 p.m.

* Customers can pick up parcels Mon - Fri from 9 a.m. till 8:30 p.m., Sat 9 a.m. till 3:30 p.m.

International Shipments:
Air Service: drop off: Mon - Fri 8 a.m. - 4:30 p.m.
Road Service: drop off: Mon - Fri 8 a.m. - 4:30 p.m.

* Shipment only for customers with a customer number

Koszajec
ul. Jutrzenki 6, 05-840 Moszna Parcela
Opening hours:
Mon - Fri: 9:00 - 19:00 
Sat: 9:00 – 14:00

Emilianów
Komandora Wiktora Węgrzyna 5 Str.
05-250 Emilianów
Opening hours: 
Mon - Fri: 9 a.m. - 7 p.m.
Sat: 9 a.m. - 2 p.m.

Wloclawek
35 Kruszyńska Street
87-800 Włocławek
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Wroclaw
75 Bierutowska Street
51-317 Wrocław
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m.

Zabrze
65 Wolności Street
41-800 Zabrze
Opening hours:
Mon - Fri: 8 a.m. - 8 p.m.
Sat: 8 a.m. - 4 p.m.

Zielona Gora
2 Naftowa Street
65-705 Zielona Góra
Opening hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 9 a.m. - 4 p.m.

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