In DHL we want to use our cargo space as effectively as possible, so we are able to offer you better prices for our services. This is why we introduced the volumetric weight conversion factor.
The formula to determine volumetric weight is as follows: length x width x height (in cm) divided by 4,000. The result is in kg. We compare the result to the actual weight of the parcel and we use the greater value to set the price. We also encourage our customers to pack their goods more effectively. This will make it possible to reduce the parcel size and thus also the transport costs.