dummy

DOMESTIC PARCELS
Affordable quality

DOMESTIC PARCELS
Affordable quality

Need to send a domestic parcel up to 31.5 kg and fast? Try our offering for private customers!

We offer three types of delivery within Poland: by 12:00 next business day, between 18:00 and 22:00 or by the end of the business day. With the DHL24 convenient online application, you can select the price package you want and supplement it with useful additional options, such as COD.  

You also have the full range of shipment options: from the DHL Parcel Service Point, from a Customer Service Point or by arranging a courier. You can track the status of your parcel on the tracking website at any point in time.

Promotional prices for domestic parcels

With each option you get FOR FREE:

Insurance
up to PLN 6,500
Delivery of your parcel
by the DHL Parcel courier right to the recipient's door
Redirection of your parcel
change of the delivery address and date for all parcels sent online

The choice of package can be supplemented with some practical additional options:

Collection of the parcel by the DHL Parcel courier
+ PLN 8.13 net
gross: PLN 10
Cash On Delivery (COD)
+ PLN 8.13 net
gross: PLN 10
Pre-Delivery Information (PDI)
+ PLN 3.25 net
gross: PLN 4

Custom shipments and nonstandard services

If the shipment exceeds the dimensions of the promotional package offer or if you need additional services, you can use the offer included in the standard price list.

Services from the standard price list are available only at DHL Parcel Customer Service Points.

 When does the standard price list apply?

When your package is unusual, e.g .:

  • contains cardboard packaging whose longest side is longer than 1.2 m or any of the other sides exceeds 0.6 m
  • it is round, cylindrical or oval
  • is of irregular shape with protruding parts
  • contains loose, heavy elements or those whose weight distribution is uneven
  • items in loose packaging or irregularly shaped (i.e. where the contents may shift and cause a shift to the centre of gravity while being transported)
  • items marked with DHL “TOP” and “CAUTION: Non-standard shipment” stickers
  • items whose contents require special handling (when there is no option of automatic sorting at handling warehouses or if there is a risk of damaging other shipments)
  • items containing liquids (barrels, canisters, buckets etc.).

You want to take advantage of additional services not covered by promotional prices, e.g .:

Additional shipping insurance
Additional coverage against loss or damage of shipments is available.It covers shipments with a value of up to PLN 100,000
Delivery confirmation (POD)
Hard-copy confirmation – photocopy of the document with the consignee’s signature.

Parcel weights over 31.5 kg

Need to send a domestic parcel over 31.5 kg and fast? Try our option for private customers!

We usually deliver parcels over 31.5 kg on the next business day. For some regions delivery dates may be up to 2 business days. You can use convenient additional paid services, such as parcel insurance or Return Of certified Documents (ROD).

To arrange a DHL Parcel courier to pick up your domestic parcel, use our convenient online application - DHL24 - or contact the DHL Parcel Customer Service Department. You can track the status of your parcel on our website at any point in time.

Weights and dimensions of each element of a parcel (including packaging):

  • Real or spatial weight of the element is greater than 31.5 kg, but no more than 1,000 kg (with a pallet).
  • Maximum weight of the element, which is not placed on a pallet, is 50 kg.
  • Weight and dimensions of the packaging without a pallet are included in the weight and dimensions of the element.
  • The sum of sides (length + width + height) exceeds 3 m, even if the element weight is not greater than 31.5 kg.
  • Maximum dimensions of a single element:
    - Length 4 m or
    - Height up to 2.1 m (including e.g. a pallet) or
    - The sum of all sides is no more than 6 m
  • The maximum number of elements of a parcel: 5 pieces.
  • Consolidated goods on a pallet are treated as a single element.
  • For each element we calculate:
    - The spatial weight by means of the following formula:
       [length (cm) x width (cm) x height (cm)]/4,000 or 1 m3 of a parcel = 250 kg.
    - Length-based weight by means of the following formula: 1 linear metre = 100 kg.
  • An element longer than 2 m and shorter than 4 m is considered a separate parcel that requires a separate consignment note and its real weight may not exceed 50 kg.
  • The maximum weight of a parcel (real or spatial) is 2,500 kg.

                             

Reception and delivery:

  • The service is provided at places available for commercial vehicles, in a "side by side" system.
  • Reception and delivery include placing the parcel on and taking it off an open load-carrying body. The customer is responsible for all additional loading and unloading.
  • As standard, shipments are collected from Monday to Friday and delivered on the following business day or within 2 business days.
  • Arranging a DHL Parcel courier to pick up a parcel is possible by means of the DHL24 application or by phone with the DHL Parcel Customer Service Department.

Charging fees:

  • For DHL PARCEL MAX we charge the fees according to the price list.
  • In order to set the price for the service it is necessary to calculate the distance between the place of shipment and place of delivery, with the use of the distance calculator.
  • For each element we calculate:
     - the spatial weight by means of the following formula: [length (cm) x width (cm) x height (cm)]/4,000 or 1 m3 of a parcel = 250 kg,
     - length-based weight by means of the following formula: 1 linear metre = 100 kg.
  • The greater weight is selected (real, spatial or length-based).
  • The price of the multi-element parcel is calculated by adding together the greater weights of individual elements.

Domestic courier services price list

 

The stated prices apply when the customer does not have a separate transport service contract with DHL. Items of correspondence and parcels up to 20 kg paid in cash are courier shipments within the meaning of the Postal Law. Other parcels are merchandise shipments within the meaning of the Transport Law.